change management

The critical gap derailing church communications

The critical gap derailing church communications

When I say it out loud, it just doesn’t feel right. But, I do turn 50 next month, so the math checks out. “I’ve been in the professional communication arena for thirty years.” There. I’ve said it. And, it’s so weird. It doesn’t feel like that long. It feels like I’m at the starting line. I think that’s because communications is basically a lifelong work study program; it just never gets old.

And, after three decades at this, I can share the one common, critical gap I see derail effective communications every time. In every arena. In every business. In every not-for-profit. And, most prominently, in every church.

3 things that won't fix your communication problem

3 things that won't fix your communication problem

Whether it’s growing pains or culture change, pain points inevitably show up in every business or church when there’s a “shift” to manage. Systems start to fail. Silos creep in. Staff morale tumbles. Whatever “it” is, the temptation is to fix it; and fix it fast. Here are three common mistakes I see leaders make when facing big issues in change management:

5 things to remember about change management

5 things to remember about change management

The toughest thing about fresh insight, new strategies and a personal passion to make something happen is the wait for others to catch on. Am I right!? Here are five things to help you stay the course as you try to pitch a project, champion a strategy and win people over to lead change of any kind.

Four ways to keep your sanity and be productive when your boss is not consistent

Four ways to keep your sanity and be productive when your boss is not consistent

What do you do when top level leadership communication strategies are inconsistent with the new strategy that was actually approved by the same top level leadership which continues to result in more confusion?

Three essentials for your pre-launch communications plan

Three essentials for your pre-launch communications plan

When I audit communications teams and functions for organizations, a crucial part of the process is leading informal focus groups with key stakeholder groups. In almost every case, I encounter team members from different departments who are frustrated with each other because they are not fully aware of changes before they are implemented.